Deliveries

We aim to deliver your order within the time frame specified however during these unprecedented times and busier sale periods/extreme weather conditions, delivery times may be extended for reasons beyond our control.

 

We offer the following delivery options:

 

+ Next Day Collect+

Convenient collection service from one of 7,000 local shops nationwide 

  • Select a delivery location near to your home/work/university
  • Collect+ delivery cost: £3.50
  • Order before 5pm Monday-Friday for next day delivery (if ordered on a Bank Holiday please allow an additional day for delivery)

Click here for full Collect+ details

 

+ Next day Delivery

Orders should be received by 5pm for next day delivery.  Orders received after 5pm on Friday will be delivered the following Tuesday. 

 Next day delivery cost: £3.99

  • Order by 5pm Monday to Thursday for next day delivery* 
  • Orders placed before 5pm on Friday will be delivered on Monday
  • Orders placed after 5pm on Friday will be delivered on Tuesday
  • Next day delivery applies to UK mainland addresses only and excludes the Scottish Highlands and some remote areas
  • Deliveries take place between 9am - 9pm (excluding Sundays and bank holidays)

 * If you place a Next Day order on a Bank Holiday, please allow 1 additional day for delivery.

+ Standard Delivery

  • FREE delivery on all orders £30 and over
  • A fee of £3.49 applies for orders under £30
  • Orders are normally delivered within 3-5 working days however may take longer due to reasons beyond our control as advised above
  • Deliveries take place between 9am - 9pm (excluding Sundays and bank holidays)

 

For Next Day and Standard delivery options, a signature will be required upon delivery. If you are unavailable to accept delivery, the courier will leave a calling card to advise that delivery has been attempted. Please follow instructions on this card.  Please note that the courier may leave your parcel with a neighbour.  If this does happen you will be advised of this on the calling card.

If you have any queries regarding your delivery, please contact our customer service team here.