COVID-19

We have made a few important changes here at Tripp to help ensure that we protect our team and our customers as best we can.

Customer Service

Our customer service team are still on hand to provide excellent customer service.

We aim to respond to your queries within 72 hours Monday-Friday 9am-5pm excluding Bank Holidays.

Please contact us on customerservice@tripp.co.uk.

Our stores

Our stores are now open in line with government guidelines. Protecting our customers and staff will continue to be our highest priority and where possible staff will continue to social distance. 

Tripp.co.uk

Our warehouse and web dispatch teams are able to work at least 2 metres apart at all times. We have re-organised our work so that we are able to reduce the number of team members in any one area at any one time. We are following all Government guidelines on hand hygiene and social distancing.
 
Contactless Delivery

Our courier partners are offering a minimal contact or contact-free delivery service at this time. 

We still aim to deliver your order within the standard specified time frame of 3-5 working days. However, due to current delivery limitations beyond our control this may be extended.

Returns & Refunds

For any items purchased on tripp.co.uk and tripp.ie we have extended our returns period to 60 days.

Many thanks

Tripp